Task 5.2 "Critical Thinking: The Soul of Communication"

Personal view: How do communication and critical thinking impacting your future role as a leader in the workplace?

According to the excerpt, organizations that practice poor communication faces a loss of revenue. Potentially due to the cause of misunderstanding that results in distrust and confusion.

When employees lack access to resources and people, the morality of the employees is negatively affected. Hence, resulting in a diminished work ethic. Employees may also feel unheard, which they tend to be less loyal and committed to the company. These factors will impact the delivery of projects which could lead to the loss of revenue.

People with critical thinking skills can see the logical connections between ideas, identify the relevance and importance of arguments, detect inconsistencies, and make proper decisions on the individual situation. Thus, making it an essential skill for a leader to acquire.

When problems occur, deep analysis is essential by questioning assumptions, adopting a different perspective, seeing the potential, and managing ambiguity. Therefore, it is crucial to think one step ahead by adopting different possibilities of outcome or consequences through potential obstacles by clearing the doubt of assumptions.

Lastly, when there is an uncertainty of change, a leader should remain calm and productive. To formulate a rational solution that assures their employees to sustain their trust towards their leader.